Your privacy is important to us at DDC UK, and we take every measure necessary to protect your privacy and the confidentiality of all transactions you make with us—both through our website and via any other communication methods we use. Please review this page to learn how we safeguard your privacy.
Information You Submit
Any information we request from you, such as your email address, will only be used for the purposes of responding to your request and processing your DNA test. At no time and under no circumstances will we sell, trade, or otherwise disclose your personally identifiable information—including your name, email address, and any other contact information—without your formal written consent, unless compelled by law. We assure you, we will never make our email list, mailing list, or telephone list available to other companies or organisations. Further, we will not use your personal information for any purpose unrelated to the genetic testing service you request.
When you call us or use our online contact form to request information, you are welcome to provide special instructions for how we may contact you. To protect your privacy, we will carefully follow any instructions you give us.
Any information you provide via our online contact form is protected with Secure Sockets Layer (SSL) encryption. When you submit your information, it is transmitted over the Internet in encrypted (scrambled) form and decoded when it arrives to us. We store your information in secure databases that can only be accessed by a limited number of authorised personnel.
DDC UK’s staff members are specially trained to maintain the confidentiality of clients’ information. When someone calls to enquire about a specific test, we verify that the caller is authorised before revealing any information. To do this, we ask for specific pieces of information that are unique to the case file. We will never release case-related information to someone who is not authorised.
Other Information We Collect
DDC UK collects non-personally identifiable information about visitors to this website to gauge the effectiveness of our website and services, to help us improve our website and services, to help us better understand our visitors, and for other purposes. For example, and without limitation, our web server automatically recognises a visitor’s domain name (e.g., .com, .edu, etc.), the webpage from which the visitor entered our website, which of our webpages the visitor went to, and how much time the visitor spent on each webpage. DDC UK may, at our sole discretion, use this information in a non-personally identifiable form or aggregate this information and use it for any purpose.
The DDC UK website links to external sites as resources for our visitors. DDC UK does not endorse any of the external websites we link to, nor do we make any representations or warranties about the accuracy, reliability, completeness, currentness, or timeliness of the content provided by the external sites.
All of this website’s content, graphics, and images—in part or in whole, and in any combination—are protected by copyright.
DDC UK grants permission to use the information on this site for personal, informational use only. It may not be reproduced for any commercial purpose. If you are unclear about the extent of this copyright, please contact us. DDC UK will take legal action against anyone who infringes upon this copyright.
Linking to DDC UK
If you would like to link to any of our webpages, please contact us. We appreciate your links, and we welcome the opportunity to reciprocate by including your relevant links in our Online Resources section.